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ezy2ezy

First I know there is an issue with some Visa based cards loaded on an Android Pay when trying to use sone terminals in certain shop chains (as it is on the Android Pay website)

Second... UK terminals are not the same as American shop ones in that we do not get the options to "select credit" that they get.

When the payment terminal requires a security double check (the "pin") i cant get shop card terminal which have previously accepted "touch" payment to then accept payment. (This is more than one terminal in more than one shop, in more than one chain of shops... ie it is many different shops where the till had worked and then wont)

the phone which was just unlocked then says on the screen "Unlock to use Android pay" and "enter your device pin to continue"

yet...

-touching the z5 finger print scanner

-the phones pin in the phones screen

-the card pin in the phones screen

-putting the cards pin in the terminal

all result in "card type not supported" or words like that on the terminal screen and a failed purchase

has anyone else got android pay to work at the security double check stage or had the same problem (and solved it) ?

spockout

This is the best advice I seen... I will it and test it this weekend and get back you thanks

PhilJSmith67

Mine still works after a month. Note that my E6603 (US model) has no fingerprint sensor.

spockout

Try your fix this weekend and YES for the first time since 6.01 was updated Android pay is working

location Scottsdale AZ model E6853 Build 32.2.A0.224.. Thanks for all the help

PhilJSmith67

Everything was working great for months after using Bost101's advice until this week. Sony published an update to my E6603 to Build Number 32.2.A.0.305 and the first time I tried to use Android Pay, it failed with a popup stating that it won't work because my phone is rooted.

Except that my phone is not rooted.

I tried Bost101's solution again, and now when I try to add a card to Android Pay, it pops up with "Android Pay can't be used: Google is unable to verify that your device or the software running on it is Android compatible."

This is even worse than the prior issue.

Oh, Sony... I really want to say I like your Xperia phones but your software quality control is wretched. I work at a software company where we test every peripheral operation and third-party interface continuously. Failures like this never go out the door, and in the slim chance that they do, our front line beta testers report it, we fix it, and add new regression defect tests.

tsetsefly

I'm having the same problem post xperia update as well

PhilJSmith67

I am also getting a warning in my bank's own app. Some operations may fail on development devices. I have never enabled the developer option on my Z5.

tsetsefly

So Google patched me over to Sony, the guy at Sony gave me a patch for the new system, unforunately not only did the patch not work to fix Android pay (same error message still), but I've lost all my data since last backup (messages, photos...etc). Anyone know of a way to restore those?

PhilJSmith67

Unless you've been backing them up with Xperia Companion or whatever it's called now, or online backup service like Google Drive, you are probably out of luck.

What the heck kind of patch wipes out image files in the DCIM folder?!?

tsetsefly

tell me about it, and there was no warning in instructions at all to back up first (granted I should have)

PhilJSmith67

I have a support incident opened with Google and have sent them bug reports already. I am reasonably certain that Sony caused this, but I'd rather have Google's help with implicating Sony. It's probably something as simple as Sony not providing an image signature or signing a file properly for Android Pay to know that update 32.2.A.0.305 with the August 1, 2016 security patch is authentic.

So far, my ticket was escalated to a Google engineer.