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cant mirror to tv

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Josoap
Member

cant mirror to tv

Hi guys I'm using the sony Zh8 8k tv and I can't seem to be able to mirror from my phone to the tv anymore.  when I 1st got the tv it worked fine even on YouTube videos. I'm using the Samsung galaxy S10 .but I think o could have  stop connecting after a software update on the tv . when I open the smart view option on my phone its not picking up the sony. funny enough I can pick up the neighbours lg tv but not mine. any advice is more than welcome and thanks again for everyone's help. cheers 

8 REPLIES 8
Deckstar
New

I cant ChromeCast to my tv anymore either after the latest update

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Joe_Dohn
Specialist

@Josoap @Deckstar what's the full model numbers for your TV and what software version is it on?

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Josoap
Member

@Deckstar . cheers for your reply the tv is the sony KD75ZH8BU 8K TV 

the only thing I can find in the settings is kernel version 

4.9.125 #1 wed Feb 3 

that seems to be the only thing that relates to the time of the last upgrade . Thanks again for your help 

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Joe_Dohn
Specialist

The latest software version for your TV is v6.5042, try updating to it and see if that solves it for you.

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Josoap
Member

funny enough I just tried a software update at 6pm this evening and it stated I have the latest update.  thanks again for your help 

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JtR1888
Explorer

I had same issue recently. When I checked my network settings, it was saying my ethernet wasn't connected, despite all apps working. I reset complete TV through the TV menu, not on/off button, it's a pain as you need to setup whole TV again, however, now shows ethernet connected and mirroring is working again

 

 

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Josoap
Member

cheers pal I'll look into it.  never thought about the network.  hopefully this is the problem. 

Thanks again 

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JtR1888
Explorer

No problem bud, good luck :wink: