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Speaker's sound went down after first contact to water in Xperia Z

SOLVED
Neverextream
Visitor

Speaker's sound went down after first contact to water in Xperia Z

Hello users,I bought this phone a week ago , though it's water proof i did not wish to test if before

but today when a my phone came in contact with water , the speaker of phone went silent for a moment then i restared phone and speaker's voice came back with low sound,so low you can barely hear it

Any solution ?
All the other fucntions are working great,just this speaker issue,

thank you for help ! ^^

1 ACCEPTED SOLUTION

Accepted Solutions
TheEntelexia
Explorer

The phone is Not Water-Proof. Its Water Resistant. Try not to push the boundaries of its design otherwise you will ruin your new phone.

The speakers need to dry out. Please read the manual, it says that after coming in contact with water the speaker is likely going to need time to dry out, this can take from several hours to days depending on the conditions. There is nothing wrong with your phone, its not broken from what you've said, simply it just needs time to dry out. Refrain from using the speakers also, this will inhibit the drying process otherwise.

Goodluck

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17 REPLIES 17
TheEntelexia
Explorer

The phone is Not Water-Proof. Its Water Resistant. Try not to push the boundaries of its design otherwise you will ruin your new phone.

The speakers need to dry out. Please read the manual, it says that after coming in contact with water the speaker is likely going to need time to dry out, this can take from several hours to days depending on the conditions. There is nothing wrong with your phone, its not broken from what you've said, simply it just needs time to dry out. Refrain from using the speakers also, this will inhibit the drying process otherwise.

Goodluck

Neverextream
Visitor

Oh thanks hope it works and i accidentally spill water on phone never intended to check it's water resistancy  Slightly_smiling_Face

TheEntelexia
Explorer

Unfortunatley, some users have been rather silly and gone swimming with the device =/ I was hoping you were not one of those people who thought the phone would take such a plunge lol.

It should dry out without a day and be working like new. This happened to my phone so I am taking it from experience. If your phone doesn't dry out over the course of a day or two. Try using a container of rice to draw out the speakers for a few hours.

Neverextream
Visitor

No, LOL why would i take my phone for swimming  Dizzy_Face

Hope it dry out soon !

Neverextream
Visitor

It's working now :smileygrin:
thanks for help !

TheEntelexia
Explorer

Thats great, glad I could help you Nev ~

Xiralop
Visitor

I go swimming with my phone, Xperia Z passes many tests. LOL

I don't keep it submerged very long though. 15-25 minutes max.

Works like a charm. 

NoumanArif
Visitor

Well u r calling some user silly.. When u just make ur self be sure you dont lie to your customers by shower a person using a phone under the water aur washing the phone under the tap in the TVC. U guys are fraud. And i hate to be with this sony. My worst experience ever. U guys just ruined my money. My suggestion to all the people who r reading this . Donot use these so called water what ever phones...
Iscobar
Visitor

Same problem Happened bought the phone a few days ago tried to test it to see the WATER PROOF functionality btw to everyone it says on the website in the features waterprrof not water resistant but actually WATER PROOF anyway took into the pool not more than 1 meter and the sound was very low for like an hour or so after I let it air out for a bit it returned to normal volume again but again it states clearly that it is waterproof on the website even the Ad shows people underwater taking pictures with it that's pretty much the main angle of the Z series.