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Screen unresponsive

Firo33
Visitor

Screen unresponsive

My Sony Xperia z3 screen has become suddenly unresponsive this morning. It's charging and otherwise working, shows calls coming through etc but won't reflond to touch. I have switched it off and on via power and volume buttons twice but no difference.

Last night I accidentally dropped it into water but all ports were closed and it worked fine directly afterwards for several hours.

Is there anything I can do without sending it off or losing data? Desperately need both phone and photos on there.
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MarlonUk1
Expert

let me get this straight, did the problems occur before or after you dropped it on water?

if after, you might have water damage. then the only thing you can do is to have your phone checked at your local service center: http://support.sonymobile.com/global-en/contactUs/