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Messaging Problem HELP

Codie-Joy
Visitor

Messaging Problem HELP

I have a Z1 my device is up to date.
android ver: 5.1.1

I sent two text messages this morning, and now there are forward slashes showing infront of the numbers and I can't text the numbers anymore. The people have not replied so I don't even know if my messages got sent through. I can't find anything about this, have restarted my phone, no change.Image1image2

Tags (4)
4 REPLIES 4
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Qatrium
Expert

@Codie-Joy

Can you restart your phone is safe mode and see if you suffer the same problem? Try also sending one SMS to a number.

Codie-Joy
Visitor

I originally did send one SMS to each number, it shows two because I thought the first one didnt go through so I put the number in again and sent another one. Im afraid to message each number again because I was enquiring about buying stuff from these people and if they are receving my texts, it will be considered spam. I have no problem texting anyone else, just those two that show the forward slashes. I have no idea why the forward slashes are there, I did not put them there, they werent there when I hit send, they appeared after the messages sent. Booting in safe mode, how do I do that? Thanks

Tags (1)
Codie-Joy
Visitor

Have just rebooted in safe mode and still showing the slashes and unable to send as the images in OP show.

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Uliwooly
Expert

@Codie-Joy

delete all past messages > Install Google Messenger > set it as default > send the messages again and report back.