Join now - be part of our community!

LTEand Battery Problem

schkr
Visitor

LTEand Battery Problem

I have a Xperia M5,

Firstly, when i choose setting that Mobile Network is LTE (preferred)/WCDMA/GSM, a few times letter, my mobile shutdown itself and till i connect any charger, my mobile doesn't open, (when i push the RESET button, no action is happened too). When i saw this problem first time in April of 1st, i thought maybe battery was discharge suddenly but i connected to charge, i saw no discharege on my battery. I just face this problem when i use LTE. There is no problem is shown the others mobile network settings. 

Secondly sometimes i face this problem is that battery not charge fully. When i connect my phone to charger, sometimes any notification appearing on my screen said that battery is not charging. Consuption is much more than charge when battery level is aproximately %80. I always use same user setting such as NFC, Location and Mobile Data is always on. But sometimes battery charge fully in more than 3 hour, sometimes it is not charge! I am always using orginal charger its. (EP800 1263-9549.1)

My phone model number is E5603

Build number: 30.1.A.1.55

Thank you for your interest!

17 REPLIES 17
schkr
Visitor

how can i use safe mode and whch way can i follow, please help me this matter?

profile.country.GB.title
Uliwooly
Expert

@schkr

Tap where it says >>>>>> safe mode

schkr
Visitor

thank you for your interest, i am using my phone now in safe mode and nearly i will report my experience in safe mode!

best regards!

profile.country.GB.title
Uliwooly
Expert

@schkr

keep us updated

schkr
Visitor

Hi, I used my phone today in safe mode and actual problem appeared again! My phone shut down itself and till I connected a charger no action was no appear!
TeraNight
Visitor

pretty sure the battery is causing all these. try check up with your local SSC and ask them to test for you

schkr
Visitor

I juat say that when I connected to charger my phone, my battery level was %67
schkr
Visitor

Thank you for your interest Slightly_smiling_Face