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Headphone jack (?) problem

xperiatiposucks
Visitor

Headphone jack (?) problem

my Xperia is not detecting sony head phone. when i reboot my phone with headset , i am able to hear in head set and not through loud speaker. when i reboot phone without headset , i am able to hear in loudspeaker and not through head set. please help.

please reply with solid solution not like that update phone soft , clear slot etc .

9 REPLIES 9
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_alexdon_
Expert

Settings-apps-all-smart connect,force stop and clear data.Restart your phone.

alexdon
Alexander1
Champion

If that doesn't help, try connect another headset to see if you experience the same behavior.

xperiatiposucks
Visitor

hello Sir ,

THis is not an Harware issue , it is issue in software , the problem persist with this solution .

it is solved when i install thir party app sound baout can you please tell me the solution how can i solve this problem . 

I have an issue with headphone insertion event
its not showing the icon of inseerion and some time in ear call volume problem .

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_alexdon_
Expert

Use my above suggestion.You could also boot your phone into safe mode and see how it goes:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

alexdon
xperiatiposucks
Visitor

hello Sir i have applied solution that you provided above but didn't succeded ...........

PLease suggest other solution thanks in advance .

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_alexdon_
Expert

I can see,try and download sony update service to repair your device:

http://www.sonymobile.com/gb/tools/update-service/

alexdon
Parth7418
Visitor

Hi, I have a same problem, bt it's solved now.

Do following steps,

1- clean your 3.5mm jack using cotton and just 1 or 2 drops of spirit, now again clean it with new cotton without spirit.

2- now update your smart connect sotware, and select select handst option>music on to go> on.

now, your handsfree will be surely detected.

gluckes
Visitor

i've found a different solution:

go to the sound settings and enable xloud enhancement, this did the trick for me.

i did this after the previous steps of clearing the data for the smart connect app and cleaning the headphone jack, 
so you might wanna try this too.

signumash
Visitor

I had the same problem and came to this discussion. As people suggested to clean the headphone jack.

I did and it worked.

I switched off my phone. I took ear stick and I drenched it in water and squeezed it. I removed some cotton to insert the stick easily and rotated it some times. The jack got cleaned and it was shining. I left it for sometime to dry. I rebooted the phone and checked it with earphone and it is working as it should. Whenever I plugin earphone music starts automatically and when I plugout it, music stops.

Thanks guys for the solution.