WH-1000XM3 - Noise Cancelling 'Glitch'?

[drbabbers]

I am 3 days in with my new WH-1000XM3 and all is good, however I have 1 observation that I wanted to get a second opinion on..

When I am travelling on the train with noise cancelling enabled, if another train speeds by (quite a bit of racket!) the music will 'whoosh' (best word I can think of) for a split second. Apart from that the noise cancelling is 100%.

Also I did an update on the until last night and still experience the issue.

Has anyone experienced this? Is the unit faulty or is this just 'how it is'?

[Sean_Mc]

Hi there,

Have you checked that you've not activated Ambient Sound mode? 

Please have a read of the following article here on how to optimise Noise-Cancellation to match your listening style.

Let me know if this helps.

Best wishes,

Sean