WF-1000X Right earbud flashes when in case

[AndrewOwie]

WF-1000X Right earbud flashes when in case then does nothing when taken out.

Doesn't connect to the other earbud or phone.

Can anyone help with this issue please?

[jumpsuit]

Hi @AndrewOwie and welcome to the Community

Have you tried a reset to factory settings to see if that helps?

Reset info here

If this doesn't help, I would contact Support on +44 (0) 2073652810

[kenmcgra1]

Did you ever get to a resolution to this problem? Seems both a charging & pairing problem.