Sony Wh-Xb900n picking up my own voice & surrounding sound during phone calls

[neerpesh]

Hi,

If anyone else noticed: while using this headphone during call, I hear my own sound or surrounding sound in all the modes - NC and Ambient sound? This feels weird because I would like to hear the voice clear but the sounds from outside gets picked up and I cannot focus just on voice of other person.

Is there any fix or it is something the nature of these headphones?

Thanks.

[Pascale_F]

Hi neerpesh, 

Welcome to the community. 

I'm just going to try to find some answers for you. In the meantime, maybe someone else in the community might have some ideas. 

Thanks,

Pascale

[neerpesh]

Sure. That sounds good. Thank you.

[The_Black_Rose]

Hi Neerpesh,

Does this happen when you're only in a quiet environment?

Cheers,
The_Black_Rose

[neerpesh]

It doesn't matter where I am.

This effect is so clear when like I am listening a song and I press dial to call Someone. It's something I noticed even with the demo headset at the store. I thought it was prob with that headset. But looks like it's a feature of this headset or so?? Is it meant to be to make the user aware of surrounding.. don't know. 

[The_Black_Rose]

Hi Neerpesh,

Does the same thing happen when you're using the cable?

Cheers,
The_Black_Rose

[neerpesh]

No not with the cable. Jus with wireless connection.

[Shanks1974]

Hi,

I'm not having this issue but don't know how to create a new query so jumping in here and hoping someone can help. 

I bought the WH-XB900n headphones a couple of weeks back mainly to use for work related calls. The sound is really good - but one thing I would like to be able to do is go on Mute when not speaking on a call.  Is this possible with these headphones? 

Many thanks, 

[Dando83]

Good question.