@andrew_ashby wrote:
That's a very interesting update, thanks pepite_
Sony will as you suggest, very likely be looking to reduce the cost impact - bearing in mind the product's popularity and likely high volumes of sales, the returns-rate will explode if they make an announcement.....
That's a fair point, but the only reason I returned mine was that they refused to acknowledge a fix existed - despite specifically asking them on numerous occasions. If they'd told me they could fix them, I'd likely still have them now. (Their online statement still has not been updated since December.)
The thing is, if I only ever used them indoors at home I'd not have an issue, and would probably be happy with them as they were. I'd imagine the same goes for a huge percentage of their current customers who are likely oblivous of the problem. As such, I don't think the returns rate would be that high, because it would be a voluntary return (if you had issues, and went looking for a fix) and not a compulsory safety recall or something like that.
The frustrating thing is, much as I'd still love another pair, I'm not going to buy them again, because I've no way of knowing if they're being fixed at source, or on demand!
