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Hi,
The swivel part of my headphones has become detached and I have tried to contact Sony with no success. There was no trauma, it has simply detached and I am very disappointed. What can be done?
Hi Steph_etohan19,
Welcome to the community.
I'll just see if I can find any help regarding this. In the meantime though, maybe another community member might have some ideas.
Thanks,
Pascale
Hi Steph_etohan19,
As far as I am aware, unfortunately, Sony doesn't sell those parts separately. The headphones have to be sent for repair.
I found the repair centre's number for headphones in the UK: +44(0)1656867347. I'd recommend contacting them to see what they can offer.
Cheers,
The_Black_Rose