Anyone have an e-mail address for Sony Support Europe please?

[China93]

All I can find is a telephone number but I would prefer an e-mail address.  I am away from home and do not want to spend ages on the phone at international call rates. Anyone have a suitable contact e-mail address for them please?

[rich912]

Hi China93,

I haven't used the procedure but I understand that it goes like this...

Hover the pointer over ‘Support’ at the top of this page and click on Contact Sony Support.

On the next page click on Vaio (right hand side).

Enter details for either login option 1 or 2 and log in.

Select Written Support.

Hopefully this will generate the necessary email...

[China93]

Hi rich912,

Many thanks for the very quick response and the detailed description.

I have unfortunately been down that path several times before making my post.  I cannot access the Vaio heading on the right hand side as the cursor becomes the outline of a hand with a red diagonal line through it and nothing can be selected.

I suspect the problem here might be a geolocation one as I am currently in Switzerland but the Vaio was bought and registered in England where I live for part of the year.

Thanks for your advice though.

[tweety2b · Accepted solution]

Hi,

You can send me an email on clubvaio@eu.sony.com and I will forward it internally to the correct team.

Kindest regards,

Nico