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Options menu can't be viewed when watching blu ray

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Clarkescott
Explorer

Options menu can't be viewed when watching blu ray

I purchased a KD55XE7002 TV but when watching a blu Ray I'm unable to adjust picture or sound settings as the options menu on the Sony remote only invokes the options menu on my Samsung blu ray player. I have to go back to the digital av source makes changes and then restart the blu ray....there must be an easy fix. 

3 REPLIES 3
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Sean_Mc
Moderator

Hi Clarkescott,

 

Welcome to the Sony Community.

 

Are you able to use other functions on the TV remote to control your Blu-ray Player?

 

Thanks,

 

Sean Mc

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IamNic
Expert

Hi @Clarkescott,

 

there should be an option on the Blu-Ray Player, which deacitvates the function to control it via your TV remote.

 

Then you can adjust the picture settings and re-enable the function if you desire to do so.

 

- Nic

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Clarkescott
Explorer

Hi Sean, I turned off the Anynet+ option on my Samsung blu ray and now the TV menu appears. I was hoping that I would have the option 'mastered in 4k' showing within the TV picture menu but it remains greyed out. I suppose that is a problem for another day.

Thanks for your help