Sony Bravia KDL-37P3020 has a negative picture

[PJ2018]

Hello, I have a 9 year old Sony Bravia KDL-37P3020 which was working fine at my parents place but when I brought it up to where I live, it quickly went negative after I started adjusting the picture settings. The sound is OK. Changing the following made no difference: input source (dig box, DVD, AV1, AV2, etc), input lead (scart, hdmi) And the same set up works fine on my old TV (CRT). Any suggestions really appreciated. Thanks, PJ

[Pascale_F]

Hi PJ2008, and welcome to the community, 

Please could you clarify what you mean by'went negative'? 

You could try resetting the picture settings to default. Please have a look at pages 1-6 of the operating instructions here, in case it is of use.

Thanks, 

Pascale_F

[PJ2018]

Hi,

Thanks for the reply. The picture looks like a negative of a regular image (light is dark, dark is light) a bit like an old photograph negative. The image on the page below looks very similar albeit too white, mine has colours so intense the picture looks like a cartoon/pixelated:

http://www.avsforum.com/forum/166-lcd-flat-panel-displays/1170984-sony-bravia-xbr4-negative-picture-...

Trying reset was one of the first things I did - sorry, forgot to mention.

Thanks, PJ

[Drewde]

Hi,

If you're still having this issue please contact Sony Support: http://services.sony.co.uk/supportmvc/en/Contact/Email

Thanks,

Drew

[PJ2018]

OK, thanks. I'll take your advice. PJ