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Bravia engine 2 and super vivid mode not working :-(

SOLVED
Ajith5
Visitor

Bravia engine 2 and super vivid mode not working :-(

After updating to marshmallow, bravia engine 2 and super vivid mode are not working. Is this the problem only with me or all are facing that problem? I need help please..
1 ACCEPTED SOLUTION

Accepted Solutions
Emir1
Hero

Thank you, I got your PM and will forward it! Slightly_smiling_Face

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9 REPLIES 9
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Lord_viridis
Expert

Are you testing this in the gallery?
Emir1
Hero

Hi @Ajith5, I'm sorry to hear about that. Slightly_frowning_Face

I just had a look in several Xperia M5s running Marshmallow (Android 6.0) and the feature worked correctly in all of them. Worth noting is that I used the built-in Album app to check the changes.

Are you able to try to see if the same occurs while in safe mode?

Ajith5
Visitor

I just checked now..in the album app it's working. But in video app it isn't working😞
Ajith5
Visitor

Is this the same there too?? Or is it working fine?
Ajith5
Visitor

@Emir, could you please check that for video app too?
Emir1
Hero

Hi @Ajith5,

I have tested the playing back video in both the Album- and Video app and I can't notice any difference depending on which mode I choose. I would like to forward this internally for investigation, could I therefore ask you for some information?

Please provide me with the following:
What the behaviour is:
How to recreate the behaviour:
Build number (Settings > About phone > Build number):
Phone model (same path as above):
IMEI (Settings > About phone > Status > IMEI):

Could you please fill out the information above and PM it to me? Make sure not to post it in this thread since it contains personal information, but PM it to me and I will forward it! Slightly_smiling_Face 

 

Ajith5
Visitor

Thank you ☺
Emir1
Hero

Thank you, I got your PM and will forward it! Slightly_smiling_Face

Ajith5
Visitor

Still no update for solving this issue.

Sony values its each and every customer. Oh really? 😒