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Sony Bravia google play not loading movies

profile.country.GB.title
DVSJEZ
Explorer

Sony Bravia google play not loading movies

Hello :slight_smile: 

 

my sony bravia will not play movie’s on google play.  The app opens and i can pay and sometimes watch trailers but when i try to watch the movie it tries to load then comes back to the google play app. 

Clearing cache etc does not work. 

the only solution i have found is to disable and uninstall the app. Which then automatically re loads the app at its base un updated state. The movie’s then work perfectly. But after a little bit as it updates Itself the issue will re happen. 

so everyday to watch a movie i need to uninstall the app. 

is there a solution to this? 

the tv has been recently updated but this issue has been happening long before this. Netflix etc all works perfectly. 

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10 REPLIES 10
profile.country.GB.title
Win_88
Specialist

Sounds like a Google issue more than a Sony one. Haven't found a direct solution so the workaround is all we have rn