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Firmware update to v6.5830 in ZD9 is not getting updated

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apanveka
Member

Firmware update to v6.5830 in ZD9 is not getting updated

A new Firmware updare  6.5830 is available which includes Android version 8 (Oreo) for ZD9.

 

I downloaded this version and tried to install manually through USB per the directions.

 

Once the USB is inserted, the TV realizes that there is a new version and begins the installation process. It goes for about 5 minutes with the installation progress bar moving along.

 

Then it reboots and it comes back with a message that says the "Your TV is connected to internet" and TV works normally. But there isn't any message about update successfull ot anything. 

 

As soon as TV starts, it recognises that new update is in the USB stick and here we go again. 

 

However, the update did not take and it still shows as its current software version.

 

I have tried different USB drives, formatted in FAT32, NTFS, exFAT and plug it in the different USB ports of the TV. It's always the same process and the same outcome.

 

Any help would be appreciated!

10 REPLIES 10
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apanveka
Member

no worries Marino. Really appreciate your help. 

Still waiting if SONY gets out of hibernation.