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Z5 Video recording is not working any more

SOLVED
RH73
Visitor

Z5 Video recording is not working any more

I have a Sony Xperia Z5 for some months and everything was working fine. Yesterday, I discovered that the video recording doesn't work any more. If I open the standard Camera app, swipe to video and press the red button, the app crashes and reports "camera has stopped". Taking pictures works just fine and a few weeks ago, the video recording also worked. I can still play these old video's.

Please help.
1 ACCEPTED SOLUTION

Accepted Solutions
19667
Contributor

try this 

go to settings >>> app>>> then find video >>> Clear data, Clear cache and force stop >>> then restart the phone and try its work or not

Do not forget to give kudosKudos 2.JPGand to select the correct answer Solution.JPG

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6 REPLIES 6
19667
Contributor

try this 

go to settings >>> app>>> then find video >>> Clear data, Clear cache and force stop >>> then restart the phone and try its work or not

Do not forget to give kudosKudos 2.JPGand to select the correct answer Solution.JPG

19667
Contributor

if it doesnt help try to repair your phone software using xperia companion

Do not forget to give kudosKudos 2.JPGand to select the correct answer Solution.JPG

RH73
Visitor

There is no clear data and clear cache in settings>>>app>>>camera.
However, force stop and restarting solved it. Thanks!
Fabregjo
Visitor

Can not make videos with the camera.

Dr3adlord
Visitor

same problem here once i launch camera taking pics works just fine but when i switch over to video mode the app slows down and crashes....slows down as in it literally freezes

Muhammedsardari
Visitor

yeah i have this problem please hellllpppp usss