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WiFi doesn't connect

SOLVED
kenaib
Visitor

WiFi doesn't connect

 Hello!


 So, I just got this issue out of nowhere, a couple of days ago: I can't activate WiFi connection on my phone. It just stays turned off, hitting the switch doesn't do anything, and if I try to go to config > wifi and slide the bar to turn it on, it just goes to the right and then eventually back to the left, without changing nothing. Sometimes when I restart the phone it turns on again, and gets stuck on "Searching", and sometimes it connects just for a second and then goes back to "Searching" again. (while in that state, if I click "WiFi" to see if there are any network are near me, the phone freezes). In some very rare cases after restarting the connection lasts for long, but after some time it justs goes offline again.


 I already repaired the phone via Sony PC Companion three times, tried the cache partition wipe, booting the phone on safe mode, uninstalled all apps that would cause such an error, like antivirus and other network apps. Also, my Bluetooth is working fine.


 Someone know how can I fix this problem?

 Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
Samuel1
Hero

Unfortunately I don't think there is much else you can do by yourself to fix this so I'd recommend that you contact your local Xperia support to send in the phone to a service center. Contact information for your local Xperia support is found here: Local support

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1 REPLY 1
Samuel1
Hero

Unfortunately I don't think there is much else you can do by yourself to fix this so I'd recommend that you contact your local Xperia support to send in the phone to a service center. Contact information for your local Xperia support is found here: Local support