Join now - be part of our community!

Wi-Fi connected but no internet

abab
Visitor

Wi-Fi connected but no internet

My Z5 Compact is connected to the Wi-Fi, but doesn't have an internet connection. The Wi-Fi/Internet connection works fine with other devices, laptops, tablets, other phones, but not the Sony. Is there something in the settings I need to change?

I have tried restarting phone and router.

12 REPLIES 12
PJB1408
Visitor

Any solutions yet? 

Im having the problem right now.. all of the sudden ive got no internet while i do have a stable wifi connection.

Linda_B
Visitor

I have the same problem right now - never been a problem before with this network, it's a real problem as I'm abroad and have no data roaming. What's the solution? Thank you!

abab
Visitor

I haven't found a solution. I couldn't get any support from SONY.