Wi-Fi connected but no internet

[abab]

My Z5 Compact is connected to the Wi-Fi, but doesn't have an internet connection. The Wi-Fi/Internet connection works fine with other devices, laptops, tablets, other phones, but not the Sony. Is there something in the settings I need to change?

I have tried restarting phone and router.

[CameronT]

Hi @abab,

Welcome to the community.

Try forgetting the network and re-connecting to it, see if there's any change.

To do this, please go to Settings > WiFi > Tap & Hold your WiFi connection > Forget Network, then tap it again, re-enter your WiFi password and try to browse.

[abab]

Yes, I have tried that but it did not help.

[CameronT]

@abab,

Do you have the same problem in safe mode?

[abab]

Yes, I have the same problem in safe mode.

[CameronT]

@abab,

Does this happen on any other WiFi connections?

[Demi14]

@Cameront

Yes it does. I have the Same Problem every time. I dont want to re-entry my WiFi every hour...

[abab]

This is the first one I have had problems with. Though after reading through the support forum it looks like this is quite a common problem.

[Fab1976]

Hi i'm from south América, i already have exactly same problem with my Xperia z5 premium do you know solution to this

[abab]

No, I haven't been able to find a solution yet