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The lower row in the dropdown menu

SOLVED
TehZed
Visitor

The lower row in the dropdown menu

So, all of a sudden, the lower row in the drop down menu is just inaccessible. No matter how much I try to click on it, nothing happens. Also, if I rotate the device the whole drop down menu is not accessible, it's been really annoying and I don't know what to do about it.

Note: there's nothing wrong with the screen, as it does work elsewhere, other than at the drop down menu.

1 ACCEPTED SOLUTION

Accepted Solutions
TehZed
Visitor

Well, after booting in Safe Mode, I turned the device off then on again, and I started to get "Xperia Home has stopped working" message. Went to settings, and force stopped it and cleared the data, now it's working just fine. And the issue is resolved.

View solution in original post

7 REPLIES 7
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_alexdon_
Expert

Does the same occur in safe mode?

/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

alexdon
TehZed
Visitor

It's working just fine in Safe Mode, what could be causing that?

TehZed
Visitor

Well, after booting in Safe Mode, I turned the device off then on again, and I started to get "Xperia Home has stopped working" message. Went to settings, and force stopped it and cleared the data, now it's working just fine. And the issue is resolved.

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Uliwooly
Expert

@TehZed

If it works on safe mode, then it's a third party app acting up

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_alexdon_
Expert

It might have been xperia home acting up. Good to know.

alexdon
komilAD
Visitor

I guess i had the same problem but I assumed it was happening because of low battery mode enabled http://talk.sonymobile.com/t5/Xperia-Z1-Compact/Notification-panel-switch-bug/m-p/993195#U993195
And after device rebooted everything goes back to normal.
Viraj-Z3
Visitor

Hi,
I am Z3 user.
My drop down menu is not working when the device is upright nd works fine in horizontal.
I have tried with safe mode but seen similar issue.
Any solution for this?

Thanks.