Problem after updating to the latest firmware

[Adhamghaly]

I have an Xperia Z3 Dual (D6633). I updated my phone to the lastest software with Build Number 23.4.A.1.232.

After the update, all icons for the apps in the SDCARD disappeared from the application menu.

The applications themselves are still available (I can see them in the app list under Settings>Apps). But their icons all disappeared.

The SDCARD is normally accessed by the phone (images in the SDCARD can normally be accessed in the Album application).

I moved one of the apps from the SDCARD to the internal memory, and the problem got solved (all app icons returned to the application menu).

However, whenever I restart my phone, the problem appears again and i have to restart the whole process once more.

[xavinux]

Hi @Adhamghaly

I suggest you first, run a backup of the device information as explained here. Then perform a system repair using PC Companion or Bridge for MAC. The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 80% battery. Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds) Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process. If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP. Keep us updated please, I´m at disposal for any question.

[_alexdon_ · Accepted solution]

@Adhamghaly Your answer lies here:

/t5/Xperia-Z3-Compact/Xperia-Z3C-issue-after-transferring-apps-to-SD-card/m-p/970607#M9612

Go to settings-apps-all,scroll down to xperia home, force stop and clear data. The icons are removed. Thread locked.