Need help with lockscreen

[GrumpyPete]

Hi,

  I installed the McAfee security to try it out, and changed my lock screen to swipe only. I turned the phone off and on again this afternoon, entered the McAfee pin, and now the lock screen is asking for a pin. I've removed the McAfee, and now all I get is the digit lockscreen. I've tried my old pin, the McAfee pin, all the default pins I can think of. I'm at a loss. I can't even get the hard reset to work. Can someone talk me through the exact sequence? Will that clear the lock screen?

Thanks,

Pete

[Uliwooly · Accepted solution]

that's odd, are you sure it is a pin not a password, there ins't much anyone can assist you with, you have 2 options try to remember all the pins that you've set up or use SUS to reset your phone, btw you do not need mcafee/antivirus, it creates a LOT of issues and there aren't any virus on android

Don't forget to mark the Correct Answers & Helpful Answers

[Uliwooly]

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

for future reference

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

[GrumpyPete]

Thanks uli. I've used SUS and am back in action. :smileygrin:

[Uliwooly]

anytime