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Z3 charging

PCAnimal
Visitor

Z3 charging

Hi I've got an odd problem with my Z3.  Recently I noticed the battery said 18% then when I next looked it said 38%.  I used it and after 5 minutes the battery was dead.  I did a full charge and it seemed to work fine.  Then a few days later the charge indicator stuck at 50% and wouldn't budge.  The phone was taking a charge at this point.  A few days later and the phone no longer charges.  I plug in the power supply (i've tried several so know its not cable/power charger related) and the light does not come on.  It refuses to charge.

I can plug it into the PC and transfer files so I think I've rulled out a faulty charging port.  It seems more software related.  Has anyone suffered this fault and how on earth can I fix it?  

Many thanks

3 REPLIES 3
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Uliwooly
Expert

@PCAnimal

You should repair the phone with PCC 

software repair

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

PCAnimal
Visitor

Hi I did a full restore from the PCC.  It still won't fire up charging.  

Even in standby the red light light fails to show.  When I go into status it says battery DISCHARGING even when plugged in.

The red light flashes for a second then goes out.  I've now tried a brand new battery with the exact same result. 50% charged and not taking any power.

Its driving me up the wall.  The new battery shipped with a note saying that a power amp sometimes blows when a battery fails.  I can't see any mention of what a power amp is on a Z3

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Uliwooly
Expert

@PCAnimal

It's time to contact your Local support