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Touch screen not working - how to backup if i can't unlock the screen?

AndyBe
Visitor

Touch screen not working - how to backup if i can't unlock the screen?

Hi,

the touch screen doesn't respond, so I can't unlock the screen, and this is apparently needed for doing backup before trying the software repair.

Any idea how I can backup my data, or is all my data lost?

Thanks.

2 REPLIES 2
profile.country.GB.title
Lord_viridis
Expert

Plug in a otg cable and connect to a mouse, unlock then connect to pc.
AndyBe
Visitor

So I went to repair shop and the touch screen needed to be replaced, way to go SONY, only 2 months after the end of warranty!!!