Second issue with Z5C: Flash light may be used in another app, close and try again.

[MagnusL]

Hello!

I got my first Sony Xperia Z5 last year and was really happy with it until i did the MM 6.0 Update and camera stopped working and it told me the the Flash light may be used in another app and i had to close it. Never worked even after a factory reset and a Sony PCC.

Long story short, i changed my Phone operator and got a new Phone for free, so i went for another Xperia Z5 Compact with the factory 5.5.1 OS. Have had the phone for aprox three weeks now when the same massage shows up again. Flash light may be used in another app, close and try again. Just restarted the phone and it disappeared.

What kind of bug is this??? I won't upgrade to MM 6.0 until they have made it work proberly.

I,m still on the 1.0.0 Camera software and like that on better then the 2.0.0 version.

Any thoughts about this camera bug, i'm afraid that the camera will stop working on this new Z5 Compact to.

Thanks!

[MagnusL]

Viridis,

I'm in Sweden and my operator is Telia.

[Lord_viridis]

Have you contacted them?

[MagnusL]

No, this problem is not related to my operator. I thank it's a factory bugg since I've had this on two separate Z5C now. And the first one had a different operator then now.

[jchristensen]

Can you add a screendump?

[MagnusL]

Hi! It's the same as in this picture in this post.

/t5/Xperia-Z5-Z5-Compact-Z5-Premium/Front-camera-not-working/td-p/1078086

[Lord_viridis]

Try factory reset and see if it works then, then install your apps one by one and find the one taking over the camera.

[MagnusL]

Thanks, but a factory reset did nothing to the phone. And since this is my second Z5C with the exact same problem i think it's a bug in the phone? I can't be the only one with this problem one would think.