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problems with the speaker

GianniF
Visitor

problems with the speaker

had problems with clear audio, fix it with the pc companion , but now I stopped working the speaker , fix it with pc companion and still not working, but when I turn off the cell phone and ennciedo works for a few minutes and stops working, try to repair it 5 times but the companion pc
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11 REPLIES 11
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Uliwooly
Expert

@GianniF

settings > about phone > diagnostics

also test it on >>> safe mode

Spe1
Visitor

Not sound to much.
GianniF
Visitor

How do I enter safe mode?
edmonddantes182
Visitor

@GianniF
To enter safe mode is very simple once you know how. Press and hold the power button until you get the options to Power Off, Restart.... When that menu shows up, press and hold Power Off for about a second. It will than say "Do You Want To Reboot Into Safe Mode?" Click "Yes" and then the phone will restart into Safe Mode. Hoped this helps. Good Luck!!!!
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Uliwooly
Expert

@GianniF

just click/tap on it >>> safe mode

Microwar
Visitor

Same problem here. When i get soundfrom the speaker, it sonds like it's broken, but most of the time i get nothing.
Did the repair, safemode and factory reset, but the problem is still there.

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Uliwooly
Expert

@Microwar

Time to get your phone inspected by your Local support

GianniF
Visitor

Me too,I noticed with pc companion but it works when you want, if you gain too much volume stops working
Microwar
Visitor

Your observations about the volum is correct.. did not think about it untill i read your post.
Had sound after the repair and the factory reset but only for a bit.
Wierd thing is after repair the start up sound (sony bootup tune) was perfect and no disturbances, but as soon as i do the diagnostics test or any other thing that uses the bottom speaker, the problem is back.