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contacts keep getting deleted..

charlxperia
Visitor

contacts keep getting deleted..

i tired the suggested solution in another thread : settings -  apps - all - contacts - force stop - restart... it did not return anything (did not return a contact number)

additional info:

i added contacts from my other phone, manually adding them was a hard job.. since my old phone was a old nokia model ( not smartphone )

then after a day or 2... i noticed a notification called "SYNC" it said... too many contacts to delete... then i noticed all my contacts deleted...

then i added some numbers again... but it got deleted again...and i also noticed... some random contacts have appeared on my phonebook, majority of them has pictures..of different nationalities.. and i dont know any of them, and i did not add them too, also... i checked if filter was the case.. the filter settings is fine

this has been causing damage on my work..

please help asap.. i would not mind adding all my contacts again... as long as it dont get deleted...

thank you

12 REPLIES 12
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_alexdon_
Expert

@Rickard Please take a look here.

alexdon
charlxperia
Visitor

Hi, alexdon..

i think this is also something worth mentioning...

the sync notification which said "too many contacts to delete" only appeared once.. then soon it stopped appearing all of a sudden... but instead it auto deletes my contacts.. which is very frustrating.. having to add over and over manually.. i wonder what i did wrong... weather it was my fault or a bug or.. something completely unrelated.. 

JB1979
Visitor

hi,

did you get a solution to this problem? My phone has been doing the same since January. So annoying. After the 3rd or 4th time I add a contact it does not get deleted. I disabled auto sync now so will have to see. Not all new contacts get deleted which is weird. Only some times it does that. Please can someone from SONY tell me what is the cause of this. My cousin has the same phone and had the same issue. He said it just stopped doing this and he does not know why it did it or why it stopped.