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Camera doesn't start from lock screen.

GCC
Visitor

Camera doesn't start from lock screen.

If I swipe up on the camera icon on the lock screen the camera starts up but it just stays black as if the camera it's self isnt actually on. If I unlock the screen then go on to the camera app all is fine. I'm pretty sure this has only been an issue since the 6.0 marshmallow update along with a few other issues like audio stutter over Bluetooth which still doesn't seem to of been addressed by Sony.
6 REPLIES 6
profile.country.GB.title
Uliwooly
Expert

@GCC

Settings > apps > all > camera > clear data > restart the phone > Could you test it on >>> safe mode

GCC
Visitor

Did the clear data thing, didn't work. Just ran an update that popped up on my phone and thats not solved the issue either. Sony can you make your stuff work how it's supposed to please!! I'm so close to switching to samsung it's unreal.

profile.country.GB.title
Uliwooly
Expert

@GCC

It works fine with my phone. 

Did you tested in safe mode?

GCC
Visitor

No but I don't want to have to have my phone running in safe mode for it to work
profile.country.GB.title
Uliwooly
Expert

@GCC

If it works in safe mode then a third party app it's causing this problem, test it and report back.

profile.country.IT.title
Bhonder
Contributor

Maybe you should try to delete lockscreen data, if possible.