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auto rotate just stopped working ,,,

verbal
Visitor

auto rotate just stopped working ,,,

10 days in to my Z1 compact ownership and the rotation has stopped working ....

I have done the  on off button volume  reset and doesn't help ...

Any one have a clue what's going on ????

9 REPLIES 9
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_alexdon_
Expert

I am sorry to hear this,try to boot in safe mode,see if it works:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

alexdon
verbal
Visitor

Did not help I am afraid ..

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_alexdon_
Expert

Download xperia diagnostics from google play and test the gyroscope and other features related.

alexdon
verbal
Visitor

The phone has the app built in ,, 

tests all OK 

Doesn't offer gyroscope tests ,,,

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_alexdon_
Expert

Download sony update service and repair,it might be a software issue:

http://www.sonymobile.com/gb/tools/update-service/

alexdon
verbal
Visitor

So , I picked the phone up after a few hours and it worked fine ... 

No idea why , just glad it did ....LOL 

Thank you for trying to help .

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_alexdon_
Expert

Anytime,glad it works now.

alexdon
Skinnyhundvalp
Visitor

Hi!

I hade the same problem just now with my Z1 Compact. I followed the guide to start the phone in safe mode and auto-rotate worked fine!

I then powered off and on again and the function worked just fine again. At first I was afraid that the gyroscope was damaged or something but I guess the software controlling it must've crashed or hanged.

Anyway it works fine now, I hope it helps!

/N

Spiderplant
Visitor

Me too, into safe mode and it again. Solved my camera orientation and compass problems simultaneously. Thanks people.