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StephenRidge
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Information not available on Youview Guide TV after Update Mach 2019

Sony KD55XD8599 4k smart TV.

Since recent March 2019 Software update from pkg5.381 to pkg 5.417.0177eud Opera I have now got a problem with Youview Guide not working, channel 1 to 10 displays Information not available so unable to see earilier shown TV programs or Later programs only able to get program information by pressing the ? button for summary/details is current program.

Have soft TV reset, retune Digital Tuner, ensure Youview Guide is Standby is set to ON. Have also tried all the TV Help Top Support solutions/How to use your TV and Troubleshooting and system information sections within the Help section.  Anybody out there with any ideas. Last chance could be a full factory reset which will lose all my addons, APKs etc. 

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