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WH-1000XM3 terrible build quality

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Montanyah
Explorer

WH-1000XM3 terrible build quality

Hi,

 

I've had my XM3's for less than a year, and just through normal use the weak piece of plastic holding the earcups on to the frame has snapped, making the headphones pretty much unusable.

 

IMG_20191220_145910.jpg

 

Very disappointing for a pair of headphones this expensive. Has anyone else had this issue, and if so did you get it fixed?

 

 

1 REPLY 1

Yes my bluetooth stopped working at all after just a few months and only a handful of uses. Tried updates, new devices etc etc, but nothing works. 

 

Met 2 people on the tube a couple of days ago both complaining of faults and breakages. Really poor quality for a flagship model at such great expense.