WH 1000 XM3 buzzing sound

[nicktoul]

Hi all,

I purchased the WH-1000 XM3 headphones almost two months ago and from the first week I faced the issue I will explain below: Sometimes, at random time, I hear a buzzing noise coming from the right speaker. This noise is independent of the noise-cancelling feature and is really random. According to another thread, this issue seems to relate to the internal sponge or something like that. Please can somebody respond to this problem?

[EdwinaU]

Hi Nicktoul,

Welcome to the community.

There are some troubleshooting tips here that may help. Let us know how you get on.

Best wishes,

Ed

[nicktoul]

Thank you for your response. I tried all things mention in troubleshooting.
None worked for me. It seems than I can replicated the issue when I am in
motion (walking, train, airplane etc.). Also some of thr frequencies of my
voice seem to trigger this sound to appera. Like a buzz. Maybe my
headphones are problematic and I need to ask for a change...