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WF-1000 X M3 - does not sync with Mac OS Catalina

J_Meyer
New

WF-1000 X M3 - does not sync with Mac OS Catalina

Yesterday I bought the WF 1000 X M3 B in black. They Synac fine with my Iphone 10 X on Mas OS 13.1.3 . 

I also want to connect/sync  this headphones to my MacBook Pro (15-inch, 2017) running on macOS Catalania. 

 

It is not possible. I check every possible problem with Bluetooth - also resetting bluethooth  etc. but the Sony headphones will not show up on the list.

 

When you check into Sony Online Manual it says this speaker are only compatible with MAC OS Sierra.  But this is nowhere mentioned on packaging or shop / details  by Sony ... 

 

I would have never bought this Headphones if this was tagged correctly by SONY. 

 

Also: The APP you can dowload for the Headphoney on the IPhone say that I can upgrade to the Softwareversion of 1.3.7 of the Headphones. But if you confirm the update it say "This Headphone Software cannot be updated with the I OS Version you are using on your phone" ???

 

Sony: When will there be an Update for CATALINA to sync the Headphones with a mac?

 

Anyone got the same problems? Anyone may found a work arround.

 

Very disappointed by a 250 Euro Headphone not to be clear here. 

 

 

1 REPLY 1
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Mick_D
Moderator

Hi @J_Meyer, welcome to the community.

 

Connection issues with Apple devices are dealt with in this Help Guide

 

Best wishes

 

Mick