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NWZ-E464 usb not recognized windows xp

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12carpboy
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NWZ-E464 usb not recognized windows xp

hi my mate has one of these but it will not work on the pc,keep getting the same error,usb not recognised!i have tried putting the walkman into usb mode,resetting via the pinhole,right clicking in device manager and updating software.tried plugging into another usb at the back of the pc,all to no avail!is there anything left to try?

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