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MDR-XB950B1 Repairs

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SIODEO
New

MDR-XB950B1 Repairs

I have owned this pair of headphones for less than a year and they have already broken. I wore them one day only to discover the hinge had snapped clean off around the metallic washer. Luckily I am still covered by warranty, but physical damage doesn't count so now Im at a loss to how much it will cost me to get a repair? Less than a year, I did really enjoy the sound quality but the mechanism doesn't seem to be what it claimed. I was just wondering where I should go from here?

1 REPLY 1
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Pascale_F
Moderator

Hi SIODEO, 

Welcome to the Community. 

You should contact Sony Support about this.

Thanks,

Pascale