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Headphones app freezes

SOLVED
profile.country.SE.title
SmirreF
Explorer

Headphones app freezes

After the latest update the app wont go past the second Terms and Conditions. Tried to reinstall bit no luck. I use iPhone XR. Anyone else have this?

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.DE.title
IamNic
Expert

Hello @markspj,

 

thank you for confirming, that the app now works without issues.

 

- Nic

View solution in original post

14 REPLIES 14
profile.country.DE.title
IamNic
Expert

Hello @SmirreF,

 


@SmirreF  schrieb:

After the latest update


do you mean latest update of the phones OS or the latest update of the app?

 

- Nic

profile.country.SE.title
SmirreF
Explorer

Latest app update. 

profile.country.DE.title
IamNic
Expert

Hello @SmirreF,

 

can you tell me your current iOS update version as well, so I can forward your issue to the support team?

 

- Nic

profile.country.SE.title
SmirreF
Explorer

Its 13.1.3

profile.country.DE.title
IamNic
Expert

Hello @SmirreF,

 

I forwarded it to the support.

 

- Nic

profile.country.SE.title
SmirreF
Explorer

Thank you very much!

Merry Christmas to you.

profile.country.DE.title
IamNic
Expert

Hey @SmirreF,

 

Merry Christmas to you as well. I hope the support can resolve the issue in the next day or two.

 

- Nic

profile.country.DE.title
IamNic
Expert

Hello @SmirreF,

 

according to support the latest iOS update fixes the issue.

 

- Nic

profile.country.SE.title
SmirreF
Explorer

Thank you, i will try👍