Join now - be part of our community!

Earphones warranty outside U.S?

SOLVED
profile.country.sv_SE.title
ima_dyvet
Visitor

Earphones warranty outside U.S?

Heyy there!
Last January I bought a pair of Sony earphones from BestBuy, in Los Angeles.
The left side recently stopped working and as I live in Sweden I'm not especially sure what to do..

This is what they look like:
http://www.bestbuy.com/site/Sony+-+Earbud+Headphones+-+White/2204114.p?id=1218314738498&skuId=220411...

In U.S the warranty holds for 90 days after purchasing an item.
To be honest I feel like I'm pretty much screwed and have to buy new earphones?
It's not like I could go back to Los Angeles and hand them in to the store..

If anyone knows how I can solve this problem in a better way please reply! :slight_smile:
Thanks in advance!
/Emma

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.GB.title
Thalamus.
Champion

Hi Emma,

welcome to Questions & Answers..:smileyhappy:

Unfortunately as with most purchases your contract is with the retailer, that being said you have nothing to loose in contacting Sony support in Sweden & explaining your situation..

Here is a link to locate Support för Sony-produkter

View solution in original post

2 REPLIES 2
profile.country.en_GB.title
nikkilim
Visitor

Hi, this could be just a setting on the computer. Try checking the sound on this. What OS are you using?

The best way to isolate this is to try another device and see if you'll still get the same issue. https://imagicon.info/cat/12-13/vmware_happy.gif

profile.country.GB.title
Thalamus.
Champion

Hi Emma,

welcome to Questions & Answers..:smileyhappy:

Unfortunately as with most purchases your contract is with the retailer, that being said you have nothing to loose in contacting Sony support in Sweden & explaining your situation..

Here is a link to locate Support för Sony-produkter