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Unable to install new programs

Mindplay
Visitor

Unable to install new programs

Hi everyone, I am just having a bit of difficulty installing some new programs which I definently need on my computer but everytime I try to install them they get all the way to the end of installation but right when its about to complete this error comes up;

Adobe


Msn Messenger


the install then rolls back and the program suggests I check out help and support.

Any help would be greatly appreciated and thanks in advance.

1 REPLY 1
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Blencogo
Expert

Hi Mindplay and welcome to Club Vaio.

I'm afraid I don't know the answer and a quick Google brings up several hits (many for Adobe products) but no real solutions.

If you want a few things to try, I list a few here.

User Account Control is often the source of all evil! Try: -

1. Creating a new Administrative User persona on your Vaio and try installing when signed in as the new user.
2. I presume you have tried running the installer as an Administrator by right-clicking on it?
3. Turning off UAC during the installation. (User Account Control)
4. Turning off DEP during the installation. (Data Execution Prevention)

Sorry I don't have the solution but these may be worth a try.

:wink: