my forward slash key is stuck on startup

[patronus]

hey guys i'm really feeling miserable . for a while now each time i startup my computer, (sony A117S) the forward slash key acts as if its stuck and its a real pain trying to type in my username and password before logging in. There is nothing under this key cos i have checked it several times its just as good as the rest. Nothing has been spilled on it either.

what i noticed however is that whenever this key is acting stuck, my mouse pad ceases to 'tap to click'. i dunno if these two things are related.

i have recovered my pc twice now cos of this problem and i dunno what else to do. I have installed most of the updates on the sony support website.

i have put the question to the e-support team and replies from them are really slow plus the site has been down for like 398years now..lol.

Neways any form of advice would be much appreciated.

[rich912]

In order to rule out a hardware problem, start you computer in DOS mode and see whether the '/' key works. If it does we can then start to look for Windows issues.

[kee-lo_]

Some compressed air on the key might do the trick, it only needs to be a speck of dust

[patronus]

the same problem occurs in Dos mode so i guess its a hardware issue. I will try out some compressed air tomorrow.

[rich912]

Yes, sounds like it:smileysad:

Good luck with that.