Join now - be part of our community!

Intel AT supported system lock due to Disable Timer Expired - help please!

SOLVED
profile.country.en_GB.title
scoobs2013
New

Intel AT supported system lock due to Disable Timer Expired - help please!

Vaio laptop model SVS131B12M.

Had been working fine then I came back to it (already switched on) to find this error message:

Platform ID: 00001C9D

Intel (R) AT service provider ID: 5,000

Intel (R) AT supported system lock due to: Disable Timer Expired

Time left to enter password: 360 seconds

Please select one of the following for platform recovery:

1- User Password

2- Server Token Password

Select one of the following options to proceed. ..

At the bottom of the screen it then directs me to the Macafee website for help (but I haven't knowingly activated or installed any Macafee products).

Have tried switching it off overnight and rebooting but still the same problem.

Please can anyone help?

TIA

Tags (2)
10 REPLIES 10
profile.country.en_FI.title
hegross69
Visitor

Thank You,

but I think (at least I do hope) that I´m not a subscribed user of this service.


Well, it seems that it is impossible to get rid off from this...

SONY VAIO, please do not cause any more such an unpleasant experience to your devoted customers...


So I need to carry this trouble until I will buy my next laptop.

I need to think twice will it be a SONY VAIO or some other manufacturer device...


Message was edited by: -Cass-

Profanity removed.