Netflix subtitles

[Billys4u]

hello i have Sony bravia Kdl40we665 after the last update v8.609 doesn't load the default subtitles in netflix and i have to change to other subtitles and then change back to default to make it work please fix it it's very annoying.

[Piscie]

Hey @ Billys4u

Try to refresh internet content by pressing Home - Settings - System Settings - Setup - Network - Refresh Internet Content .

[Billys4u]

I did it nothing changed i restart my router i did hard reset but nothing my pc plays subtitles on netflix just fine only the tv doesn't load them and that started after the firmware update.

[HannahEd01]

Hi Billys4u, that doesn't seem to be an issue with the TV tho, have you tried contacting Netflix?