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Alexa control for KD-32W800

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BagpussBoy
Explorer

Alexa control for KD-32W800

Hi,

 

I’m trying to setup the Alexa control for my KD-32W800, it shows up as a discoverable device to the Alexa, but it doesn’t control the TV. But I can’t find the app to install/configure on the TV itself.


Can anyone tell me if it’s possible, and if so, how.

 

Thanks

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LightFoot
Specialist

Hi @BagpussBoy   Have you followed the instructional video?

https://www.sony.co.uk/electronics/support/televisions-projectors-lcd-tvs-android-/kd-32w800/article...

If the TV Control Setup with Amazon Alexa App is not available on your TV then it is not available.

A570657C-7CEB-4063-B43D-6A409C399024.jpeg

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4 REPLIES 4
profile.country.GB.title
LightFoot
Specialist

Hi @BagpussBoy   Have you followed the instructional video?

https://www.sony.co.uk/electronics/support/televisions-projectors-lcd-tvs-android-/kd-32w800/article...

If the TV Control Setup with Amazon Alexa App is not available on your TV then it is not available.

A570657C-7CEB-4063-B43D-6A409C399024.jpeg

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HannahEd01
Community Team

Hey BagpussBoy, let us know how it went.

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BagpussBoy
Explorer

Thanks for the guidance, unfortunately, although this is a newer TV, it doesn’t have the Alexa control. Sad times.

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HannahEd01
Community Team

Hey BagpussBoy, here's the supported models: https://www.sony.co.uk/electronics/support/articles/00186907

In case you wanted to upgrade.