lost notes app

[batrisyia]

Hello,u just update my sony xperia m2 d2303 yesterday for android version 4.4.4.i noticed that the notes app and some widget are lost..can somebody please help me how to recover these things bcause i hv many important things inside the note..thank you

[Rickard]

@Gregtarr

Our development is of course trying to recover the data but as it looks now it will not be possible after all. But i do what i can and provide you with the latest information i have.

@RikTrik

We are of course aware that the main issue here is not the app itself but that you need the notes you have saved.

[erk]

Agree with RikTrik. If the notes app comes back without our old notes that's no use at all.

And there's no way I would be storing anything on there in the future, since Sony have demonstrated they are happy to indiscriminently delete it (along with the data) without any warning. 

[bephep1]

Just look how it sounds "Xperia care"!

First when i bought my M2, i was very disapointed with all the white backgrounds. Disapointed mainly because we dont have the option to change it to black
This is a device depending on battery, and this is unacceptable.

And now this happened, they permanently deleted our data,without any warrnings. Then there was silence more than a month. No apology, no explanation!! 

Ofcourse Sony cant help us now. I dont think they collected the data before deleting. And if you saved some stuff since then,maybe sectors are overwrited.They can only bring back the app. But i think for those with backups should work. And did you guys tryed something like undelete software. Im just guessing.

There is only one good thing! I will never ever buy anything from this brand. And will make sure people i know wont make this mistake.

I'll not mention the surprice when i first used the camera.(15 years ago i had a webcam with same quality)...or the non-sliding glass...or the clamped volume!

[tutkis]

The fact that deleting important app. many people kept their sensitive information. I think that Sony company should be responsible for it, when the theft or destruction of important personal data, without warning! Company must give to the court to answer for their actions.   Why is there no options Return to the older version?

[Gregtarr]

I hadn't thought of pursueing legal action - I imagine the costs would be quite high - but if we all clubbed together? At the very best we might get a payout for the lost data.

Would this stand up in court, i.e. are there laws that organisations must not delete personal data of this kind?

[RikTrik]

@Gregtarr Sony think that they're covered by their terms and conditions so I wouldn't like to hazzard a guess as to whether legal action could work. I'm quite happy to just boycott all their products from now on.

[Mtyyy]

It's amazing. 

[mahfud_studiosk]

Me too, i've same problem with my experia M2 dual, my note app was go on when i'm upgrade to kitkat, i hope sony fix this problem in future

[Grecopolus]

I've just update today my Sony Experia and my note app was go on. Looking this chat i realize that the problem exists at least since november 29 ????!!! In two month Sony didn't solve it?? And now i read "sorry, but you lost all your data..... " what kind of company is Sony???

[Si4]

A very inconsiderate company if you ask me. What gives some boffin the right to decide what I need or don't need on my phone.
I too had important data on my notes app some of which I needed to access work systems I have been unable to carry out certain tasks due to lost information. I wonder if they will pay my wages if l lose my job? I for one will be seeking legal advice!
A word from the now wise...... NEVER ACCEPT ANOTHER UPDATE OF THIS BUNCH OF USELESS INDIVIDUALS FROM THE DAY YOU BUY YOUR PHONE TO THE DAY YOU BIN IT.