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Issue with auto focus in Superior Mode and Video Recording

Pra123-
Visitor

Issue with auto focus in Superior Mode and Video Recording

I have repcaed my back camera from Sony Service Centre but after  3 days I noticed that the rear camera is not able to auto focus in superior mode and video recording. Please see the sample below but in Manual mode camera is taking picture without blur but the camera is stable and its shaking too much just like a very cheap phone and after new camera the picture quality is very bad.

.Blur1.PNG

While in superior mode or while video recording when i am going too close to the object the camera is focusing properly, please see the sample. In this pic as you can see the camera is focusing on a particular line and other lines are still blur.

Blur2.PNG

Please suggest what should I do and Is it software realted or the camera is not properly inserted because the camera is shaking too much and as of my knowledge my camera never used to shake while doing video recording.

14 REPLIES 14
Pra123-
Visitor

Are you facing the same issue as I am facing in the video?

Ajith5
Visitor

Yes Pra123.

But when a face is recognised in it, it is focussing correctly, other than that, it doesn't focus correctly
Ajith5
Visitor

I recently done software repair to my m5, since then no problem with focussing issue while recording(earlier i had). Today i switched on super-vivid mode, since then i am having focussing issue while recording. 

And also there is an issue that is confirmed by sony that image enhancement modes not working in video player

javier77
Visitor

I had the same issue. there's no "local" repair shop.. it's only a postal service.
The postal service it's unacceptable for my as I use my phone for work and I can't afford to be without a handset for any period of time. this makes the issue my fault on sony eyes.
The problem is (just in case the geniuses at sony didn't figured out yet) that the auto focus looks itself at short range (probably at the expected average “selfie” distance) and it becomes unresponsive. Solution: re-launch camera app as many times as it takes to get through this bug or re-start the phone (hard reboot works better)
sony customer service reply: “how dare you demand a fully functional device for 200quid, GET a samsung!!” counting on the amount of money and time I've lost (talking to the service centre, loosing jobs and wasting time trying to fix it myself... it's not fixable guys, unless you have access to software, hardware and firmware...) getting a top-line samsung would have been a wiser choice.

 

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coolaarne
Explorer

Hey guys, try this one.

Put the camera on video mode --> shut down camera app--> reboot the phone--> start the camera but dont press anything (just select video mode, if it has gone back to camera mode). Is it focusing?

I have the focus issue, but it starts after manual focusing (object tracking off). A reboot is needed to get the focus back to the video.