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I had purchased a Sony Xperia L Mobile phone. But after some I faced a problem with the product. I contacted Sony Customer Care, they advised me to go to a service center. I went there and submitted my phone for repair. But after some time again I faced the problem I went to the service center and again (for 10 to 12 times)follow the same process. But it was 12 chance when I faced the same problem. I called them and claimed for the replacement of my phone. It was in the warranty but they did not respond to me. I was fed up with my phone.
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My phone is Restarting,heating,Auto touching,and much more I give my phone service center 10 to 12 times but they can't shovel my problem .. I gave videos and live example of my Xperia L.(Live example is about songs are playing in ear side phone).(videos are about auto touching and hang)... Now I just want to replacement of my phone..
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I'm sorry to hear that.
I suggest that you raise this with your local support team to check how to proceed with this in the best possible way.
Local support.
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But sir they are not supporting me and they only said about sending mail on question@support.sonymobil.com,
And when I am in services center they only udate/repair may phone's software.Now I just want to replacement of my phone and they don't do it so now what can I do????????
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send complaint to ur country service head .i get response one time.so try
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Here it is not the place to ask for replacements.This is a user support forum.Contact xperia care:
http://www.sonymobile.com/global-en/support/contact-us/
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sony not replace fully .may be they give 50% of offer for new device .they said to me for xperia go like this