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Restricted access pop-up notification

RISOLTO
Marie_S
Visitatore

Restricted access pop-up notification

A yellow triangle with an exclamation mark I.side keeps popping up as a notification saying restricted access. It only stays for a second but pops up a few times in a row... What does it mean and why is it happening..?
1 SOLUZIONE ACCETTATA

Soluzioni accettate
Jake-SonyXperia
Campione

Oh ok, that's good news. 

The issue is generally caused by third party apps, and in most cases an uninstall - reinstall of the problematic is required to resolve it, however it seems although the app has fixed itself.

Visualizza soluzione nel messaggio originale

8 RISPOSTE 8
profile.country.GB.title
Uliwooly
Expert

@Marie_S

could you post a screenshot?

Marie_S
Visitatore

It doesn't stay long enough to take a screen shot unfortunately
Jake-SonyXperia
Campione

Hi Marie_S,

Do you lose reception when the message appears? Also does it say "Restricted Access has changed" ?

Marie_S
Visitatore

It doesn't let me send messages but I'll still have full signal. Yeah I think it says that
Jake-SonyXperia
Campione

Can you please boot to Safemode and let me know if the issue continues?

Safemode boot

This issue is generally SIM related but can be third party based to.

Marie_S
Visitatore

It hasn't happened again since I posted
Jake-SonyXperia
Campione

Oh ok, that's good news. 

The issue is generally caused by third party apps, and in most cases an uninstall - reinstall of the problematic is required to resolve it, however it seems although the app has fixed itself.

Marie_S
Visitatore

Ok thanks for your help