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BDPS 7200 - Netflix audio out of sync with video, but DVD content is OK!

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thewildswan
Explorer

BDPS 7200 - Netflix audio out of sync with video, but DVD content is OK!

Hi,

    We bought a Bluray player for the wife's parents to watch Netflix, but the audio is out of sync with the video.  Slightly (but noticeably) behind it.

 

We have checked that the problem is not present when playing a DVD.

 

I have check the audio settings and can't see any problems.

 

They have installed a wi-fi extender to improve the wi-fi signal and that hasn't helped.

 

Any ideas?

Regards,

Wildswan

10 REPLIES 10
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HannahEd01
Community Team

Hey, have you tried resetting the player to the factory settings?